Terms of Service

1. Acceptance of Terms

By accessing and using DatomniX ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use the Service.

2. Description of Service

DatomniX provides a multi-touch attribution and analytics platform for e-commerce businesses. The Service enables you to track customer journeys, analyze marketing attribution, and optimize your marketing spend across multiple channels.

3. User Accounts

To use certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during the registration process
• Maintain the security of your password and identification
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activities that occur under your account

4. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable law or regulation
• Infringe upon the rights of others
• Transmit any viruses, malware, or other malicious code
• Attempt to gain unauthorized access to any portion of the Service
• Interfere with or disrupt the integrity or performance of the Service
• Collect or store personal data about other users without their consent

5. Intellectual Property Rights

The Service and its original content, features, and functionality are owned by DatomniX and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

6. Data Ownership and Usage

You retain all rights to your data. By using the Service, you grant us permission to:

• Process and analyze your data to provide the Service
• Use aggregated, anonymized data for improving the Service and creating industry insights
• Store your data securely on our servers or with our cloud service providers

7. Payment and Billing

If you choose a paid subscription:

• You agree to pay all fees associated with your chosen plan
• Payments are processed through secure third-party payment processors
• Subscriptions automatically renew unless cancelled
• Refunds are provided according to our refund policy
• We reserve the right to change our pricing with 30 days notice

8. Service Level Agreement

We strive to maintain 99.9% uptime for the Service. However, we do not guarantee uninterrupted access and may suspend the Service for maintenance, updates, or other reasons. We will provide advance notice when possible.

9. Limitation of Liability

To the maximum extent permitted by law, DatomniX shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination:

• Your right to use the Service will immediately cease
• We will provide you with an opportunity to export your data
• We may delete your data after 30 days unless legally required to retain it

11. Privacy Policy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy, which explains how we collect, use, and disclose information that pertains to your privacy.

12. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or through a notice on the Service. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which DatomniX operates, without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about these Terms, please contact us:

15. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.